sky box broken

[drever123]

sky box broken 

need a new box

[Angel_Aka · Accepted solution]

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@drever123 wrote:

sky box broken 

need a new box

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You won't get a Sky+ box from Sky. The Sky+ service is now obsolete. You can upgrade to Sky Q if you want to continue receiving Sky via satellite or you can opt to switch to their streaming service which relies on your broadband. 

[Annie+UK]

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass, and/or Sky Stream.

Satellite TV is on its last legs and is being replaced due to the lack of any new satellites being launched to replace the existing ones that are at the end of their service

There is no such thing as a new Sky+ box 

[Mark39]

@drever123 don't be tempted to buy a replacement, second hand Sky+ box. It will only allow you to watch, not record, the free to air channels. It won't work for any other channels you subscribe to, or to record.

[Del9583]

Then I need to cancel my account with Sky

[Annie+UK]

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@Del9583 wrote:

Then I need to cancel my account with Sky

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This forum is primarily customer-to-customer help, you're not talking to Sky support

You'll need to phone Sky to cancel

[Mark39]

@Del9583 to cancel, call Sky and give the 31 days notice required.