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Discussion topic: paramount plus On sky box different to paramount plus online?

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This message was authored by JR100 This message was authored by: JR100

paramount plus On sky box different to paramount plus online?

Can any one tell me why there seems to be way more content on paramount plus online subscriptions then there is on the paramount plus sky subscription? 

a example is online there is the movie Zoey 102 but on our sky box it is not there to watch 

 
so it seems we get way less more content on our sky box compared to online? 


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: paramount plus On sky box different to paramount plus online?

Posted by a Superuser, not a Sky employee. Find out more

@JR100  On sky plus boxes (the board you have posted on) paramount only gives a chosen selection of the available content 

 

if you want the full service you need either use the online version or upgrade to one of sky's current products sky Q, sky glass, sky stream 

 

sky plus is a legacy product which sky no longer sells or supports 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: paramount plus On sky box different to paramount plus online?

Posted by a Superuser, not a Sky employee. Find out more

@JR100  On sky plus boxes (the board you have posted on) paramount only gives a chosen selection of the available content 

 

if you want the full service you need either use the online version or upgrade to one of sky's current products sky Q, sky glass, sky stream 

 

sky plus is a legacy product which sky no longer sells or supports 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
JR100
Topic Author
This message was authored by JR100 This message was authored by: JR100

Re: paramount plus On sky box different to paramount plus online?

Can we get the online full version with sky + box? 

what would be the log in for it? 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: paramount plus On sky box different to paramount plus online?

Posted by a Superuser, not a Sky employee. Find out more

@JR100 wrote:

Can we get the online full version with sky + box? 

what would be the log in for it? 


No

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
JR100
Topic Author
This message was authored by JR100 This message was authored by: JR100

Re: paramount plus On sky box different to paramount plus online?

Not very fair that is it 😡 cut our content yet pay the same 

 

thanks for the help 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: paramount plus On sky box different to paramount plus online?

Posted by a Superuser, not a Sky employee. Find out more

Sky do provide sevral services that will give access, if you choose to stay with sky Plus, as we do, then you cannot really complain as it is the customers choice to stay with Sky Plus

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: paramount plus On sky box different to paramount plus online?

Posted by a Superuser, not a Sky employee. Find out more

@JR100 wrote:

 

cut our content yet pay the same 

 


Sky+ HD hardware (last manufactured in 2015) is simply incapable of hosting apps: that's a major reason it was succeeded by Sky Q in 2016 with a different operating system and a much faster processor.

 

Sky hasn't 'cut content': Sky+ is a legacy platform to which current service cannot be delivered.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
JR100
Topic Author
This message was authored by JR100 This message was authored by: JR100

Re: paramount plus On sky box different to paramount plus online?

Then why can we not have access to it online with a app we can download on a phone or tablet? 

we pay for it yet only get half the service 

 

There is no reason what so ever why they cant upload the full content on our box! 

we get it just not all of it 

This message was authored by caesarome This message was authored by: caesarome

Re: paramount plus On sky box different to paramount plus online?

Posted by a Superuser, not a Sky employee. Find out more

Sky+ boxes are not capable of handling apps so if you want this you need to upgrade to Sky Q.

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JR100
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This message was authored by JR100 This message was authored by: JR100

Re: paramount plus On sky box different to paramount plus online?

It does not run on a app now 

 

there is no reason why they can't upload it all on what we get now 

 

Or we should be able to get the app and log in on our tablet 

 

we pay for it yet get a run down less content version 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: paramount plus On sky box different to paramount plus online?

Posted by a Superuser, not a Sky employee. Find out more

@JR100 wrote:

It does not run on a app now 

 

there is no reason, that I know of, why they can't upload it all on what we get now 

 

Or we should be able to get the app and log in on our tablet 

 

we pay for it yet get a run down less content version 


I'll fix that for you, Sky will have their reasons, usually it comes down to cost and licencing

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by Mark39 This message was authored by: Mark39

Re: paramount plus On sky box different to paramount plus online?

Posted by a Superuser, not a Sky employee. Find out more

Feel free to complain to Sky (but it won't make any difference). They've decided that for the legacy Sky+ boxes you don't need to register with Paramount hence you can't use it elswhere. It's Stream or Q for the full service. 

JR100
Topic Author
This message was authored by JR100 This message was authored by: JR100

Re: paramount plus On sky box different to paramount plus online?

Yet they can charge us full price for half the content! 

same thing with Netflix we should be getting this free why not give us a log in account so we can access it? 

This should be against the trading standard law because we pay for something that we only get half access to 

This message was authored by Mark39 This message was authored by: Mark39

Re: paramount plus On sky box different to paramount plus online?

Posted by a Superuser, not a Sky employee. Find out more

How much are you paying for Paramount Plus?

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: paramount plus On sky box different to paramount plus online?

Posted by a Superuser, not a Sky employee. Find out more

@JR100 wrote:

Yet they can charge us full price for half the content! 

same thing with Netflix we should be getting this free why not give us a log in account so we can access it? 

This should be against the trading standard law because we pay for something that we only get half access to 


How to make a complaint to sky: Sky Customer Complaints Code of Practice

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
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