my viewing card is not authorised

[JK671]

My sky+ box says my viewing card i snot authorised. I have been using this card a long time

[Mark39]

Have you previously ordered, then cancelled Sky Q?

[Pauline1231]

Yes as I have property with gha housing 

[Annie+UK]

You will need to contact Sky and have a replacement card sent, as the current one will have been automatically canceled and cannot be reinstated 😞

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)