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Discussion topic: Viewing card wont go back into sky box

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This message was authored by: Val5

Viewing card wont go back into sky box

I was cleaning sky box and accidently touched the viewing card and it has popped out of the box. I have pushed it in but it will not stay in it. I can now see it slightly sticking out. I do not have access to my recorded programmes and the tv picture has white dots in the background. Help!

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This message was authored by: Annie+UK

Re: Viewing card wont go back into sky box

Posted by a Superuser, not a Sky employee. Find out more

Is the card in with the gold square on the top?

 

Also the card should be behind a flap so should not be possible to remove whilst cleaning!

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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