This discussion topic has been answered Discussion topic: Viewing card was not delivered

This message was authored by: ptiwi · ‎28 May 2023

New viewing card was not delivered and the box no longer accpets the old card. I cannot watch Sky. Can Sky re-enter my old viewing card details until I recive my new card?

This message was authored by: Annie+UK · ‎28 May 2023

You will have to contact Sky and get the new card sent out, your old card cannot be re-enabled

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)

My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

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This message was authored by: Annie+UK · ‎28 May 2023

You will have to contact Sky and get the new card sent out, your old card cannot be re-enabled

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)

My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

This message was authored by: Deedee36 · ‎29 May 2023

@ptiwi As advised you would be best contacting sky to have a new card issued.

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“Trying to help improve sky glass”

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