This discussion topic has been answered Discussion topic: Viewing card not working
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Message posted on 01 Aug 2025 07:39 AM
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Sky+HD box suddenly saying viewing card not authorised. Have followed instructions but cannot get back to the new install menu .
What am I doing wrong ?
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Message posted on 01 Aug 2025 07:57 AM
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You're not doimg anything wrong. Have you previously ordered then cancelled Sky Q?
You'll need to give Sky a call to request a new Viewong Card.
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Message posted on 01 Aug 2025 07:57 AM
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You're not doimg anything wrong. Have you previously ordered then cancelled Sky Q?
You'll need to give Sky a call to request a new Viewong Card.
Message posted on 01 Aug 2025 09:21 AM
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							Re: Viewing card not working
						
					
					
				
			
		
	
			
	
	
	
	
	
Here are the  New Install instructions
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