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Discussion topic: Viewing card not aurhorised

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Avatar for Jill581
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This message was authored by: Jill581

Message posted on ‎13 Aug 2026 02:06 PM

Viewing card not aurhorised

I have an error message - viewing card not authorised. I've tried re-starting the box (SKY HD+) & also taking the card out. Twice for both. That doesn't help. Tried ringing but the ai didn't help.

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎13 Aug 2026 02:18 PM

Re: Viewing card not aurhorised

Posted by a Superuser, not a Sky employee. Find out more

@Jill581 have you at any point ordered Sky Q?

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