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Discussion topic: Viewing card issue
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This message was authored by: CraigSmith001
Message posted on 18 Oct 2025 12:36 PM
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Viewing card issue
On screen message saying problem with viewing card
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Oct 2025 12:42 PM
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Re: Viewing card issue
Is this the same viewing card / Sky+ box combination that was being used 12 months ago?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Oct 2025 02:54 PM
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Re: Viewing card issue
@CraigSmith001 try turning the box off at the plug then removing the Viewing Card and cleaning it with a clean, dry fluff-free cloth. After reinserting the Card wait for a few minutes before restarting your Sky box.
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