Discussion topic: Viewing card issue sky +

This message was authored by: Cliff10 · ‎10 May 2025

I am seeing a message on screen saying my viewing card is unauthorised

This message was authored by: SKY1992bf · ‎10 May 2025

@Cliff10 Is the card in the same box it was paired too as at the end of October 2024?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: Mark39 · ‎10 May 2025

...and have you ordered, then cancelled Sky Q?

This message was authored by: Annie+UK · ‎10 May 2025

Please Note: If you have ordered Sky Q your existing viewing card will eventually be cancelled, even if the Sky Q install fails for any reason. You will need to contact Sky to see what can be done

You could try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q for New Install

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr

Discussion topic: Viewing card issue sky +

Viewing card issue sky +

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