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Discussion topic: Viewing card is not authorised

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This message was authored by: GaryCG

Message posted on ‎30 Sep 2025 02:23 PM

Viewing card is not authorised

I'm getting this error

This viewing card is not authorised.  If you have a new card please insert it now.  For help go to skyviewinghelp.com

The URL doesn't work

 

I did order SkyQ a few months ago and cancelled the order and still received a new viewing card which I was told to keep.  I now can't find that card to see if it works

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This message was authored by: Annie+UK

Message posted on ‎30 Sep 2025 02:29 PM - last edited: ‎30 Sep 2025 02:29 PM

Re: Viewing card is not authorised

Posted by a Superuser, not a Sky employee. Find out more

You will need to get a new card from Sky as the old one will have automatically been canceled when you placed the Q order

I am Neurodivergent ❄ FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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