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Discussion topic: Viewing card damaged
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This message was authored by: JimmyJimmy1
Message posted on 29 May 2025 05:06 PM
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Viewing card damaged
The error message" there are issues with your viewing card. Please reinsert" When I removed the card, the back of the card directly behind the chip is hot and scorched. Do I need a new card
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 29 May 2025 05:24 PM - last edited: 29 May 2025 05:24 PM
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Re: Viewing card damaged
If that's "there is a problem with your Viewing Card...." see Sky's help here: https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus
The brown discolouration is normal and unlikely to be a scorch mark
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