This forum is primarily customer-to-customer help, you're not talking to Sky support
Try performing a New Install
If that fails then contact Sky for assistance
Use the following link for contacting Sky:
CONTACT
A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):
There is also Sky's
How can we help? page
(
make sure the correct country is selected at the bottom of the page)
