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Discussion topic: Unable to watch TV

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Avatar for Faye8
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This message was authored by: Faye8

Message posted on ‎23 Jan 2024 01:45 PM

Unable to watch TV

Hello - when we turn our TV on we can get the listings up but we are unable to click on anything at all. There is no preview screen in the corner it's just blue... TV guide is showing all the listings correctly and when we click on something to watch nothing happens.

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎23 Jan 2024 01:48 PM

Re: Unable to watch TV

Posted by a Superuser, not a Sky employee. Find out more

Check your signal strengths: Services > Settings > Signal

 

The white part of all four bars should be at least half way across.

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎23 Jan 2024 01:51 PM

Re: Unable to watch TV

Posted by a Superuser, not a Sky employee. Find out more

Have you rebooted your Sky box? See Q01 in my Sky Plus FAQ

I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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