Posted by a Superuser, not a Sky employee. Find out more
@DiGlenno you could try rebuilding your Planner, and if that doesn't work, carrying out a full System Reset, as described here.
If neither resolves it, I'm afraid the hard disk has failed. You'll have to upgrade to Sky Q or Stream or possibly get the hard disk replaced by a local satellite technician.
Do not consider purchasing a second hand Sky+ box as the viewing card in your current faulty box will not pair with any other box.
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
