Skt + viewing card error

[lorrainetilly]

Sky + says viewing card is not activated or inserted correctly

Switched off sky, taken out card and wiped, put back in but no joy

Did a box rebuild, but after 10 mins of box working the same error appears

Don't want to.upgrade yet

Can anyone help.please

[Annie+UK]

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q for New Install

Also see: https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem