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Avatar for Chinacat55
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This message was authored by: Chinacat55

Message posted on ‎19 Jan 2026 12:18 AM

USB

Trying to use a USB stick but it says theres a problem with connection

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood Answer

Message posted on ‎19 Jan 2026 10:21 PM - last edited: ‎19 Jan 2026 10:26 PM

Re: USB

Posted by a Superuser, not a Sky employee. Find out more

@Chinacat55 

 

No Sky television box has customer USB 'stick' functionality, even when they are equipped with such ports.  Best guess is they are there for firmware updates to be applied during manufacturing or refurbishment.

 

Edit: there was a USB WiFi adapter for Sky+ HD boxes (the SC501)

 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎19 Jan 2026 02:07 AM

Re: USB

Posted by a Superuser, not a Sky employee. Find out more

@Chinacat55  You've posted on the Sky+HD thread and while it's been a long time since I used this system I don't recall them having USB on them or even enabled.

 

Can you clarify what exactly your trying to connect with this dongle?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for HeathHayle
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This message was authored by: HeathHayle

Message posted on ‎19 Jan 2026 12:59 PM

Re: USB

@GD1 yes the sky+HD box does have USB but cant be used like you said can only be used for power I think @Chinacat55 would want to use it for recording shifting or backup which cant be done unfortunately 

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This message was authored by: TimmyBGood Answer

Message posted on ‎19 Jan 2026 10:21 PM - last edited: ‎19 Jan 2026 10:26 PM

Re: USB

Posted by a Superuser, not a Sky employee. Find out more

@Chinacat55 

 

No Sky television box has customer USB 'stick' functionality, even when they are equipped with such ports.  Best guess is they are there for firmware updates to be applied during manufacturing or refurbishment.

 

Edit: there was a USB WiFi adapter for Sky+ HD boxes (the SC501)

 

1000010705.jpg

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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