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Discussion topic: Tv won’t connect to internet
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This message was authored by: Lara26
Message posted on 14 Aug 2025 02:54 PM
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Tv won’t connect to internet
Had a power cut for no more than 30 seconds an hour or so ago and the internet won't connect back to the tv. It's working on my phone and iPad but says unable to connect to tv. Can you help with this at all?
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Aug 2025 03:14 PM
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Re: Tv won’t connect to internet
Try turning both your Sky box and your broadband router off at the plug. Restart your router after 30 seconds and wait a further 4 minutes before restarting your Sky box. Then see if it will connect.
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