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Discussion topic: Trouble downloading in sd

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This message was authored by PeggySue12 This message was authored by: PeggySue12

Trouble downloading in sd

Every time I try to Download a program it constantly promps me to purchase HD and will not allow me to download in SD even when selected. It's very frustrating. I do not want HD. Does anyone know how to stop this message from keep popping up? 


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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Trouble downloading in sd

Posted by a Superuser, not a Sky employee. Find out more

Check your settings there is one that tell the box which format of download you prefer

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic

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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Trouble downloading in sd

Posted by a Superuser, not a Sky employee. Find out more

Check your settings there is one that tell the box which format of download you prefer

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
PeggySue12
Topic Author
This message was authored by PeggySue12 This message was authored by: PeggySue12

Re: Trouble downloading in sd

Thank you so much @Annie+UK thats worked a treat! 👍🏼

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