TNT not working this evening

[ERR1]

TNT not working all other sports channels are working but not TNT

[caesarome]

@ERR1 

What is happening when you try to watch a TNT channel, what osncreen message are you seeing ?

[ERR1]

It says your sky + had box isn't getting a satellite signal  but all other sports channels are working 

[caesarome]

Your dish might have moved ever so slightly in the storms recently so if you do have a Sky+ box you will need to find a local company to come out to look at this for you as Sky does not support these boxes anymore unless you have Sky Protect.

[ERR1]

But I have all other channels just not TNT I don't understand this as just TNT 1 and TNT 2  aren't working 

[Daniel0210]

@ERR1 

I small misalignment will only affect a couple of channels. 

[ERR1]

Ok thanks for your help 

[Annie+UK]

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@ERR1 wrote:

But I have all other channels just not TNT I don't understand this as just TNT 1 and TNT 2  aren't working 

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It will be ALL channels that are broadcast on the same transponder as TNT

[ERR1]

I would have thought so also 

[xenon81]

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@Annie+UK wrote:

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@ERR1 wrote:

But I have all other channels just not TNT I don't understand this as just TNT 1 and TNT 2  aren't working 

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It will be ALL channels that are broadcast on the same transponder as TNT

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TNT's transponder only carries TNT channels so that's why no other channels are affected in this case.

People very often think it can't be a problem with their dish if only a certain channel/group of channels aren't working and everything else is fine, but that's actually an extremely common symptom of a dish alignment fault.