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Discussion topic: Sound keep cutting in and out

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Avatar for VicWhit1
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This message was authored by: VicWhit1

Message posted on ‎13 Oct 2023 08:01 PM

Sound keep cutting in and out

When watching tv, the sound occasionally (ie a few times per hour) cuts out. What is causing this and how can we fix it. We did a software update last night and that hadn't fixed it either. Thanns

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎13 Oct 2023 08:08 PM

Re: Sound keep cutting in and out

Posted by a Superuser, not a Sky employee. Find out more

Make sure you don't have DolbyD turned on via your sound settings. This can be found your services (on the remote) > settings > sound.

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