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Discussion topic: Sound issues

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Avatar for HelenRich--
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Message posted on ‎28 Oct 2025 08:25 PM

Sound issues

I'm having issues with my sound when watching tv through the sky box. It's fine when watching tv without the box so I know it's not the tv that is the issue. I'll be watching something and the sound will distort halfway through or disappear all together. Can anyone help please?
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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎28 Oct 2025 08:27 PM - last edited: ‎28 Oct 2025 08:55 PM

Re: Sound issues

Posted by a Superuser, not a Sky employee. Find out more

Try a different HDMI Cable or unplug the existing HDMI cable and swap the ends around and/or use a different HDMI socket on the TV

I am Neurodivergent – My Sky FAQs: Go ❄ Stream ❄ Glass ❄ Plus
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