Some channels not working

[JENMAG]

I have an original sky box. After a powercut some of my sky channels are not working A warning stating that no satellite signal is being received. Can anyone help me please.

[Annie+UK]

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@JENMAG wrote:

I have an original sky box. After a powercut some of my sky channels are not working A warning stating that no satellite signal is being received. Can anyone help me please.

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What are your Signal Strengths/Qualities? Take a look at the link below:

Question Q11 in my Sky Plus F⋅A⋅Q

[JENMAG]

System signal & qualities very good but i have an original sky box which for rest of sky is working ok.

[Annie+UK]

Strange that the signal strength is ok whilst the box is reporting no signal 😕

Are you tuning to an affected channel when checking the signal in the settings?

[JENMAG]

Yes the settings are the same on effected channels.

[Annie+UK · Accepted solution]

Turn your box off at the mains for at least five minutes before powering it on again

[JENMAG]

Done that several times leaving it unplugged for over 30mins last couple of times.

[Mark39]

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@JENMAG wrote:

System signal & qualities very good but i have an original sky box which for rest of sky is working ok.

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To confirm - is the white part of all four bars at least half way across?

[Annie+UK]

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@Mark39 wrote:

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@JENMAG wrote:

System signal & qualities very good but i have an original sky box which for rest of sky is working ok.

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To confirm - is the white part of all four bars at least half way across?

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My FAQ makes it quite clear about that and also has a Graphical example 🙂 So they should know what to look for 😉

[JENMAG]

Not sure what you mean. If its the signal strength then it all the way across.

[JENMAG]

I also only have plain old sky - no + or hd or glass or Q.

Just plain old sky & an original box.

[xenon81]

If it's a really old Sky Digibox from the 2000s, it's likely to be on the way out.. No Signal (even when there was a signal) used to be a common sign of a failing power supply on these boxes. As it happened after a power cut that seems especially likely to be the cause.