0

Discussion topic: Some channels are not currently working

Reply
This message was authored by AKhalid This message was authored by: AKhalid

Some channels are not currently working

Some channels aren't currently working. When going on some of the channels it says that the channel is affected by a problem with the satellite signal. 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Some channels are not currently working

Posted by a Superuser, not a Sky employee. Find out more

@AKhalid 
Take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 100 minutes

New Discussion