Sky plus box not working

[Aneela1]

Sky plus box is not working

[SKY1992bf]

@Aneela1  In what way? We need more information like error messages on screen if we're to help 

[CCowley]

My sky +box is say not getting a signal 

[Mark39]

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@CCowley wrote:

My sky +box is say not getting a signal 

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You mean no satellite signal?

Try restarting your Sky box by switching off at the plug for 4 minutes.  If that doesn't resolve it, the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

[CCowley]

It says your sky + box is not getting a satellite signal 

[Mark39]

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@CCowley wrote:

It says your sky + box is not getting a satellite signal 

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See my previous reply.