29 Jan 2025 01:01 PM
my sky is showing a message updating software. Do not disconnect from mains supply or satellite dish. This can take up to 10 minutes. However, it's been more than 10 minutes and still nothing
29 Jan 2025 01:17 PM
Posted by a Superuser, not a Sky employee. Find out moreThere are no software updates
Check the backup button on the top of the Sky box is not depressed
Pull the power plug out for 5 minutes, then plug back in
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 100 minutes
New Discussion