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Discussion topic: Sky not working

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Paul-13
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This message was authored by Paul-13 This message was authored by: Paul-13

Sky not working

‎29 Jan 2025 01:01 PM

my sky is showing a message updating software. Do not disconnect from mains supply or satellite dish. This can take up to 10 minutes. However, it's been more than 10 minutes and still nothing

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Annie+UK
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Superuser
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky not working

‎29 Jan 2025 01:17 PM

Posted by a Superuser, not a Sky employee. Find out more

There are no software updates

 

Check the backup button on the top of the Sky box is not depressed

 

Pull the power plug out for 5 minutes, then plug back in

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox SeriesX
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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