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Discussion topic: Sky not working H D+ box

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This message was authored by: Tm2

Message posted on ‎15 Dec 2025 07:37 PM

Sky not working H D+ box

Got a message on screen saying problem with viewing card

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎15 Dec 2025 07:42 PM

Re: Sky not working H D+ box

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

 

See question Q21 in my Sky Plus F⋅A⋅Q for New Install

I am Neurodivergent – My Sky FAQs: Go ❄ Stream ❄ Glass ❄ Plus
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This message was authored by: Mark39

Message posted on ‎15 Dec 2025 08:04 PM

Re: Sky not working H D+ box

Posted by a Superuser, not a Sky employee. Find out more
@Tm2 wrote:

Got a message on screen saying problem with viewing card

Also see: https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem

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