18 Feb 2025 09:58 AM
I pay for sky kids, until Oct 26, what has it stopped working, saying I need to upgrade x
18 Feb 2025 10:06 AM
Posted by a Superuser, not a Sky employee. Find out moreHave you made any changes to your TV package recently like cancelling the HD package ?
18 Feb 2025 10:30 AM
No, my subscription s until Oct 26, even my sky kids recordings are unable to play, stating no subscription to it x
18 Feb 2025 11:17 AM
Posted by a Superuser, not a Sky employee. Find out moreNo, they won't play if your Sky box thinks there's no subscription for Sky Kids. If you give Sky a call, they should be able to reinstate your Kids subscription to your Viewing Card if it's still in contract.
Alternatively, and I'm not sure if they can help with this particular issue, we can ask Sky's messaging team to contact you here so that you can report it via a private online chat.
No problem. Browse or search to find help, or start a new discussion on Community.
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