0

Discussion topic: Sky kids

Reply
This message was authored by DP1964 This message was authored by: DP1964

Sky kids

I pay for sky kids, until Oct 26, what has it stopped working, saying I need to upgrade x

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Sky kids

Posted by a Superuser, not a Sky employee. Find out more

Have you made any changes to your TV package recently like cancelling the HD package ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
DP1964
Topic Author
This message was authored by DP1964 This message was authored by: DP1964

Re: Sky kids

No, my subscription s until Oct 26, even my sky kids recordings are unable to play, stating no subscription to it x

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky kids

Posted by a Superuser, not a Sky employee. Find out more

No, they won't play if your Sky box thinks there's no subscription for Sky Kids. If you give Sky a call, they should be able to reinstate your Kids subscription to your Viewing Card if it's still in contract.

 

Alternatively,  and I'm not sure if they can help with this particular issue, we can ask Sky's messaging team to contact you here so that you can report it via a private online chat.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 100 minutes

New Discussion