Sky kids

[DP1964]

I pay for sky kids, until Oct 26, what has it stopped working, saying I need to upgrade x

[caesarome]

Have you made any changes to your TV package recently like cancelling the HD package ?

[DP1964]

No, my subscription s until Oct 26, even my sky kids recordings are unable to play, stating no subscription to it x

[Mark39]

No, they won't play if your Sky box thinks there's no subscription for Sky Kids. If you give Sky a call, they should be able to reinstate your Kids subscription to your Viewing Card if it's still in contract.

Alternatively,  and I'm not sure if they can help with this particular issue, we can ask Sky's messaging team to contact you here so that you can report it via a private online chat.