Sky box

[Kaz119]

We have a sky box and are not using it

can we get money off per month as not using it

also

i have an old box here and needs posting don't know how to send it back as we have moved

tjanks

[Daniel0210]

@Kaz119 

You've posted on the Sky+ board so that equipment is yours and doesn't need to be returned. Do you really have Sky+?

Sky won't refund you just because you're not using the service. If you're not using it then cancel it (unless you're still in a minimum term deal). 

[Mark39]

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@Kaz119 wrote:

We have a sky box and are not using it

can we get money off per month as not using it  No.

also

i have an old box here and needs posting don't know how to send it back as we have moved

see https://www.sky.com/help/articles/return-tv-broadband

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@Kaz119 I've added replies in bold to your questions above.

[caesarome]

If you have two Sky+ boxes and are not using one then you can call Sky to cancel the multiscreen sub but once you have done you will not be able to reinstate it without upgrading to Sky Q.