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Discussion topic: Sky box

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This message was authored by: AnnabelRoberts

Sky box

I need to arrange collection as I'm no longer a customer

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This message was authored by: BenJoBanjo

Re: Sky box


@AnnabelRoberts wrote:

I need to arrange collection as I'm no longer a customer


Collection of what? Sky+ is no longer supported by Sky and the Sky+ box is your property so you can dispose of it as you wish. 

If you wish to return it to Sky for recycling then you can print off a freepost label here and have Royal Mail collect it:

https://www.sky.com/help/articles/recycle-sky-equipment 

Any satellite dish and cabling on your property is your responsibilty to dispose of. Sky will not take them down for you. 

This message was authored by: Annie+UK

Re: Sky box

Posted by a Superuser, not a Sky employee. Find out more

Sky Plus boxes are owned by the customer to do with as they seem fit, you don't need to send them back to Sky

I am NeurodivergentMy Sky FAQs ( Glass, Stream, Go & Plus )

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
This message was authored by: Daniel0210

Re: Sky box

Posted by a Superuser, not a Sky employee. Find out more

@AnnabelRoberts 

Sky don't collect equipment anyway. If it's not Sky+ that you have, let us know what equipment you're hoping to return and we can move your post to the appropriate board and advise further. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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