Discussion topic: Sky box not receiving signal
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Message posted on 27 May 2025 12:19 PM
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Sky box not receiving signal
Sky remote information has worn off buttons so can't use that to help
sky box not receiving signal
sky account not recognised due to being over 13 years old
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Message posted on 27 May 2025 12:25 PM
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Re: Sky box not receiving signal
No Signal or No Satellite Signal?
"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected
"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q
You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
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