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Discussion topic: Sky box needs updating

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This message was authored by: T4Guy

Message posted on ‎09 Jan 2025 11:05 AM

Sky box needs updating

Had email regarding a need to upgrade my Sky plus box

Called the number on email and got this text

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This message was authored by: T4Guy

Message posted on ‎09 Jan 2025 11:07 AM

Re: Sky box needs updating

Apparently I need to upgrade

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This message was authored by: GD1

Message posted on ‎09 Jan 2025 11:08 AM

Re: Sky box needs updating

Posted by a Superuser, not a Sky employee. Find out more

@T4Guy  You need to call Sky as we are customers here and can't help with any upgrades

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎09 Jan 2025 11:10 AM

Re: Sky box needs updating

I did call Sky

stupid automated call sent me a text!!!

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Message posted on ‎09 Jan 2025 11:14 AM

Re: Sky box needs updating

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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Message posted on ‎09 Jan 2025 11:14 AM

Re: Sky box needs updating

Posted by a Superuser, not a Sky employee. Find out more

Sky haven't announced any changes to the way Sky+ functions, so there's no immediate need to upgrade if you don't want to. It will continue to work for the foreseeable future, perhaps until all satellite transmissions cease at the end of the decade.

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Message posted on ‎09 Jan 2025 12:04 PM

Re: Sky box needs updating

Posted by a Superuser, not a Sky employee. Find out more
@T4Guy wrote:

Apparently I need to upgrade

@T4Guy 

Actually you don't. Sky wants you to upgrade but if you are happy with what you have got then you do not need to.

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Message posted on ‎09 Jan 2025 02:13 PM - last edited: ‎09 Jan 2025 02:15 PM

Re: Sky box needs updating

@T4Guy wrote:

I did call Sky

stupid automated call sent me a text!!!

When you spoke to the autobot ... did the autobot ask if you required more assistance via a referral ... did you say YES ... the txt you received is that referral ... if you had said NO you would have been redirect to a HUMAN😉

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