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Discussion topic: Sky Pro

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This message was authored by opl73 This message was authored by: opl73

Sky Pro

I cannot play a Sky Programme I have just recorded. It is showing it has recorded on the information, but when I try to play it, it plays it for 1 minutes and then it stops and shows a message on the screen 'end of programme' press BACK UP to return

 

I have tried a Sky Planner Rebuild, to no avail.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky Pro

Posted by a Superuser, not a Sky employee. Find out more

What's the duration of the recording shown as? It sounds as though the programme hasn't recorded correctly.

opl73
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This message was authored by opl73 This message was authored by: opl73

Re: Sky Pro

Hi, duration is 3 hours. Showing it has used 10.6%, but it is showing part record ; 1 min. I recorded it today at 4pm and it was still recording at 7:30pm...when it ended. That's when I tried to play it.

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky Pro

Posted by a Superuser, not a Sky employee. Find out more

Looks like the recording has failed, then. If you highlight the failed recording in your Planner, the failure reason should be shown at the end of the programme synopsis on screen.

opl73
Topic Author
This message was authored by opl73 This message was authored by: opl73

Re: Sky Pro

Cheers. Knew it was a longshot - gutted. 😞

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