Sky News information strip

[Shutters62]

Is there any chance of letting viewers turn off the information bar at the bottom on the Sky News channel. I just had screen burn on my new Oled TV.  Please give us an option to watch the news without this news bar.

[Annie+UK · Accepted solution]

The news ticker is part of the broadcast picture it cannot be switched off like substitiles etc...

If your OLED cannot handle standard broadcast output then you'll need to contact your  TV supplier/manufacturer

[GD1]

@Shutters62  Given it's actually part of the broadcast how do you propose to remove something that is embedded in the signal?

[TimmyBGood]

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@Shutters62 wrote:

Please give us an option to watch the news without this news bar.

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'News' channels appear to believe that this 'bar' (a 'chyron' or 'lower third') is essential to their format and brand identity. As @GD1 and @Annie+UK indicate it isn't an optional overlay like a subtitle: not to have it on screen would require a different version of the channel to be broadcast into another EPG slot, and frankly that's never going to happen, particularly given that such channels typically have very low average audience figures anyway.

Realistically you can either argue with the manufacturer/supplier that your television is not 'fit for purpose' (they will undoubtedly disagree, and you'll find many posts relating to lengthy disputes in these forums), or accept that OLED isn't a suitable technology for long-term display of such screen output and use an LCD-based product instead.

[Mark39]

Manufacturers of OLED TVs usually seek to cover themselves by directing purchasers to be cautious about static display images. They then use their warning to try to rebut any claim against them for screen burn. The very fact that OLEDs can't handle normal broadcasting techniques makes them unfit for purpose.

[TimmyBGood]

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@Mark39 wrote:

The very fact that OLEDs can't handle normal broadcasting techniques makes them unfit for purpose.

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Possibly, although to actually inflict such damage on recent OLED hardware would seem to require very prolonged (essentially full-time) output of the same channel (possibly at extreme brightness) which the manufacturer might well argue isn't a 'reasonable' use-case for a domestic panel: the worst I've seen it was on a set in a brightly lit cafe that was showing the same channel 08:00 to 18:00 daily, for example.  If @Shutters62 has a set which displayed burn-in after a short period of mixed use then they should certainly argue it's faulty.