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Discussion topic: Sky+HD box not recording

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This message was authored by CMEl This message was authored by: CMEl

Sky+HD box not recording

My Sky box is no longer recording despite numerous reboots. 
How do I get a new sky box? I can't get skyQ as the access team can't get on to my roof to  change the dish receiver.  


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Sky+HD box not recording

Posted by a Superuser, not a Sky employee. Find out more

@CMEl wrote:

My Sky box is no longer recording despite numerous reboots. 
How do I get a new sky box? I can't get skyQ as the access team can't get on to my roof to  change the dish receiver.  


hi @CMEl 

 

I believe often people find SKY HD boxes on ebay

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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Sky+HD box not recording

Posted by a Superuser, not a Sky employee. Find out more

@CMEl wrote:

My Sky box is no longer recording despite numerous reboots. 
How do I get a new sky box? I can't get skyQ as the access team can't get on to my roof to  change the dish receiver.  


hi @CMEl 

 

I believe often people find SKY HD boxes on ebay

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky+HD box not recording

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner rebuild:

For Sky Plus HD boxes (DRX890/DRX895) with the latest software try the following instructions:
• Press SERVICES on your Sky remote control
• Go to Help
• Select Sky+ Rebuild
• Press SELECT (this will start the rebuild)

If the above does not work try the following (Note: the first 5 steps are better done whilst looking at the remote control as the feedback on screen can be confusing):
• Press SERVICES on your Sky remote control
• Press 0 (very old boxes may need you to press 4 instead)
• Press 0
• Press 1
• Press SELECT (You should now be in the hidden menu)
• Press 7 (Sky+ Rebuild)
• Press SELECT (An on-screen message will be displayed)
• Press SELECT (this will start the rebuild)

 

The above and so much more can be found in my Sky Plus F⋅A⋅Q
Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
CMEl
Topic Author
This message was authored by CMEl This message was authored by: CMEl

Re: Sky+HD box not recording

Many thanks, I'll try that. 

This message was authored by NilemThakrar This message was authored by: NilemThakrar

Re: Sky+HD box not recording

I have turned Sky box on & of still not recording 

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky+HD box not recording

Posted by a Superuser, not a Sky employee. Find out more

@NilemThakrar wrote:

I have turned Sky box on & of still not recording 


Tried @Annie+UK's suggestion?

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