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This discussion topic has been answered Discussion topic: Sky HD+ TV Guide error

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This message was authored by: MikeP07

Sky HD+ TV Guide error

Sky HD+ TV Guide 

Keeps displaying the meaasge:

..no listings available 

even on the guide for today. Will no longer display any listing beyond 4 days.


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This message was authored by: Annie+UK Answer

Re: Sky HD+ TV Guide error

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild, this will reboot the box

See question Q02 in my Sky Plus F⋅A⋅Q
I am NeurodivergentMy Sky FAQs: Stream Glass Go Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!

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This message was authored by: Annie+UK

Re: Sky HD+ TV Guide error

Posted by a Superuser, not a Sky employee. Find out more

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q
I am NeurodivergentMy Sky FAQs: Stream Glass Go Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
This message was authored by: Mark39

Re: Sky HD+ TV Guide error

Posted by a Superuser, not a Sky employee. Find out more

Check your signal strengths - Services> Settings> Signal.  The white part of all 4 bars should be at least half way across.

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This message was authored by: MikeP07

Re: Sky HD+ TV Guide error

Hi,

Thanks fot quick reply. Signal strength/quality is 80/90%

This message was authored by: Annie+UK

Re: Sky HD+ TV Guide error

Posted by a Superuser, not a Sky employee. Find out more

@MikeP07 wrote:

Hi,

Thanks fot quick reply. Signal strength/quality is 80/90%


Is that BOTH inputs?

I am NeurodivergentMy Sky FAQs: Stream Glass Go Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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This message was authored by: MikeP07

Re: Sky HD+ TV Guide error

Signal 2 strength is c70%

Equal c90% on both for quality.

This message was authored by: Annie+UK Answer

Re: Sky HD+ TV Guide error

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild, this will reboot the box

See question Q02 in my Sky Plus F⋅A⋅Q
I am NeurodivergentMy Sky FAQs: Stream Glass Go Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!

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This message was authored by: MikeP07

Re: Sky HD+ TV Guide error

Told by Sky that my device no longer recieves software updates. Will that fix still work?

This message was authored by: Annie+UK

Re: Sky HD+ TV Guide error

Posted by a Superuser, not a Sky employee. Find out more

Planner rebuild has nothng to do with the software on the box 🙂

I am NeurodivergentMy Sky FAQs: Stream Glass Go Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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This message was authored by: MikeP07

Re: Sky HD+ TV Guide error

Yay!

That worked!

Thank you!

This message was authored by: Exiled-in-HH

Re: Sky HD+ TV Guide error


@MikeP07 wrote:

Told by Sky that my device no longer recieves software updates. Will that fix still work?


Sky no longer support Sky+ HD boxes ... so that's their standard answer to almost any question about Sky+ HD issues😟

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