06 May 2022 10:35 AM
Everytime I switch on my Sky + box works fine for between 2 and 5 minuites. The picture then appears to almost double in size and freezes with a yellow line at the top of the screen. The audio continues (live or playback). If I unplug the box and reboot I get just the audio but in 3 second bursts and no picture. I then repeat the process two more times and it works fine for the rest of the evening. This happens everytime I switch on. Any suggestions or is it time to say goodbye to it, and possibly sky?
Thank you.
06 May 2022 01:04 PM
Posted by a Superuser, not a Sky employee. Find out moreYou could try a planner rebuild:
Press Services on your remote
Select Help
Select Sky+ Rebuild
This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something.
06 May 2022 07:57 PM
Thank you but no joy. Same problem immediately after rebuilding.
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