Discussion topic: Sky+ HD Box No Signal - Sky No Longer Send Engineer

This message was authored by: Lance4 · ‎16 Apr 2024

Since last storm Sky Stopped Working with No Satellite Signal (Error 25). Appears bust. Logged on to Sky SIte and asked for advice. They will not send an engineer so stuck with a subscription I can't use. Only option seems to cancel Sky subscription. No point in paying for something I cannot watch that they won't maintain?

This message was authored by: SKY1992bf · ‎16 Apr 2024

@Lance4 Sky plus is a legacy product well past its lifespan therefore Sky are trying to get people off it and onto their most upto date platforms Sky Q sky glass or Sky

you could employ the service of a local contractor to check out your dish/signal

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This message was authored by: Mark39 · ‎16 Apr 2024

You have several options, in addition to cancelling.

1. Engage a local satellite engineer to take a look at your dish and cabling.

2. Upgrade to Sky Q. The dish etc will be checked at no extra cost as part ofmthe Sky Q installation.

3. Switch to Sky Stream which doesn't require a dish.

Discussion topic: Sky+ HD Box No Signal - Sky No Longer Send Engineer

Sky+ HD Box No Signal - Sky No Longer Send Engineer

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