Discussion topic: Sky+ HD Box No Signal - Sky No Longer Send Engineer
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Message posted on 16 Apr 2024 09:04 PM
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Sky+ HD Box No Signal - Sky No Longer Send Engineer
Since last storm Sky Stopped Working with No Satellite Signal (Error 25). Appears bust. Logged on to Sky SIte and asked for advice. They will not send an engineer so stuck with a subscription I can't use. Only option seems to cancel Sky subscription. No point in paying for something I cannot watch that they won't maintain?
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Message posted on 16 Apr 2024 09:10 PM
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Re: Sky+ HD Box No Signal - Sky No Longer Send Engineer
@Lance4 Sky plus is a legacy product well past its lifespan therefore Sky are trying to get people off it and onto their most upto date platforms Sky Q sky glass or Sky
you could employ the service of a local contractor to check out your dish/signal
Message posted on 16 Apr 2024 09:10 PM
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Re: Sky+ HD Box No Signal - Sky No Longer Send Engineer
You have several options, in addition to cancelling.
1. Engage a local satellite engineer to take a look at your dish and cabling.
2. Upgrade to Sky Q. The dish etc will be checked at no extra cost as part ofmthe Sky Q installation.
3. Switch to Sky Stream which doesn't require a dish.
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