My father has no sky signal

[Claire874]

My father has no sky signal since this morning.... He cant get it to work at all. 

[Annie+UK]

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

"No Satellite Signal" is an error generated by your Sky box and usually indicates an issue with one or more of the following:

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and other not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

[Claire874]

He's tried everything..... Knocking it off for a bit and turning it back on and still no channels coming up. 

[Mark39]

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@Claire874 wrote:

He's tried everything..... Knocking it off for a bit and turning it back on and still no channels coming up. 

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Can you clarify:

No signal?

Or no satellite signal?

[Andymac1]

Yes me also in blackpool

[oj01]

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@Claire874 wrote:

He's tried everything..... Knocking it off for a bit and turning it back on and still no channels coming up. 

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Assuming it's 'No Satellite Signal', given the storms overnight, the dish having moved is the most likely reason. As mentioned above, Sky will no longer come out and support Sky+HD systems so you would need to call a local satellite company. 

[oj01]

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@Andymac1 wrote:

Yes me also in blackpool

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Same answer as the post above this one.