Signal disappeared

[Jezza5]

Was working fine in morning but In afternoon nothing. Says sky+ isn't getting a satellite signal . Sky can't help ? 

[Daniel0210]

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@Jezza5 wrote:

Sky can't help ? 

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@Jezza5 

Correct. No satellite signal it's almost certainly a dish misalignment. Sky no longer support Sky+ and Sky+HD, but if you have Sky Protect through Domestic and General Insurance you can call them to arrange an engineer, otherwise you'll need to employ a local satellite engineer at your own expense to check it (or contact Sky to upgrade to Sky Q or change to Glass / Stream).