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Discussion topic: Signal disappeared
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This message was authored by: Jezza5
Message posted on 19 Mar 2025 07:25 PM
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Signal disappeared
Was working fine in morning but In afternoon nothing. Says sky+ isn't getting a satellite signal . Sky can't help ?
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Mar 2025 07:28 PM
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Re: Signal disappeared
@Jezza5 wrote:
Sky can't help ?
Correct. No satellite signal it's almost certainly a dish misalignment. Sky no longer support Sky+ and Sky+HD, but if you have Sky Protect through Domestic and General Insurance you can call them to arrange an engineer, otherwise you'll need to employ a local satellite engineer at your own expense to check it (or contact Sky to upgrade to Sky Q or change to Glass / Stream).
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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