Discussion topic: Screen says no satellite signal
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Message posted on 04 Mar 2025 11:03 AM
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Screen says no satellite signal
We have a sky+HD box and was working gine then gave the signal message. Where do we go from here?
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Message posted on 04 Mar 2025 11:11 AM
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Re: Screen says no satellite signal
First restart your Sky box by switching off at the plug for at least 4 minutes.
If that doesn't resolve it, it's most likely the resukt of a problem with your dish setup (or communal dish if you live in a flat).
Unfortunately Sky no longer provide engineer support for Sky + equipment unless you have Sky Protect so you would need to engage a local satellite engineer to take a look.
Alternatively now might be the time to consider upgrading to Sky Q. Any problems with your dish will be fixed as part,of the Sky Q installation at no additional cost to you.
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