Returning sky box

[Meg591]

I need a returns label your page won't down load one  so I can print it out  been trying for days 

[Daniel0210]

@Meg591 

You have posted on the Sky+ board. Sky+ boxes do not need returning to Sky so what are you wanting to return? 

[Meg591]

Iv been trying for ages to down load the returns label and still waiting on a box to return my device also only to get an email saying if I don't return it I will be charged £108  it would help if you could get a hold of someone at sky  the page just keeps coming up an error has occurred  funny that when all they're looking for is extra money from people 

[Daniel0210]

@Meg591 

Please see my first reply.

You aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

If you’ve successfully cancelled Sky should send out returns packaging (to the address where the account was active) near the end of any cancellation period (which is 14 days for broadband and 31 days for Sky Q) for any loaned equipment they are expecting back.

Note: Sky may not ask for older hubs back such as the Sky Q hub.

If the arrival of packaging is delayed, lost or damaged on arrival it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.