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Discussion topic: Replacement sky+ remote control needed

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This message was authored by Ts6 This message was authored by: Ts6

Replacement sky+ remote control needed

My disabled son has broken the remote control, dropped it onto tiled floor it fell apart and now doesn't work at all, , how can a get a replacement as it doesn't work at all now cannot even switch sky on, and yes the batteries are fine and correctly inserted! Any info please as the sky chat not is useless

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Replacement sky+ remote control needed

Posted by a Superuser, not a Sky employee. Find out more

@Ts6 

You can buy them in most larger supermarkets which might be the quickest option. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Tom312 This message was authored by: Tom312

Re: Replacement sky+ remote control needed

My remote is now quite a few years old and though it still works it takes a long time for the messages to be transferred to my box, is there anything I can do to put this right or do I need to get a new remote and if so where do I get from?

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Replacement sky+ remote control needed

Posted by a Superuser, not a Sky employee. Find out more

@Ts6 wrote:

My disabled son has broken the remote control, dropped it onto tiled floor it fell apart and now doesn't work at all, , how can a get a replacement as it doesn't work at all now cannot even switch sky on, and yes the batteries are fine and correctly inserted! Any info please as the sky chat not is useless


See question Q26 in my Sky Plus F⋅A⋅Q
I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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