26 Jan 2025 10:52 AM
My disabled son has broken the remote control, dropped it onto tiled floor it fell apart and now doesn't work at all, , how can a get a replacement as it doesn't work at all now cannot even switch sky on, and yes the batteries are fine and correctly inserted! Any info please as the sky chat not is useless
26 Jan 2025 10:55 AM
Posted by a Superuser, not a Sky employee. Find out moreYou can buy them in most larger supermarkets which might be the quickest option.
10 Feb 2025 01:59 PM
My remote is now quite a few years old and though it still works it takes a long time for the messages to be transferred to my box, is there anything I can do to put this right or do I need to get a new remote and if so where do I get from?
10 Feb 2025 02:06 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ts6 wrote:
My disabled son has broken the remote control, dropped it onto tiled floor it fell apart and now doesn't work at all, , how can a get a replacement as it doesn't work at all now cannot even switch sky on, and yes the batteries are fine and correctly inserted! Any info please as the sky chat not is useless
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