0

Discussion topic: Remote

Reply
This message was authored by: Lottie59

Remote

I'm having problems with my remote for sky +. I have replaced batteries but it is not working properly. I cannot adjust the volume or turn the tv off. How can I get a new remote?
Reply

All Replies

This message was authored by: Daniel0210

Re: Remote

Posted by a Superuser, not a Sky employee. Find out more

@Lottie59 wrote:
How can I get a new remote?

@Lottie59 

Most larger supermarkets sell them. Also Argos or purchase online. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Mark39

Re: Remote

Posted by a Superuser, not a Sky employee. Find out more

@Lottie59 have you tried reprogramming your remote with the code for your TV?

This message was authored by: oj01

Re: Remote

Posted by a Superuser, not a Sky employee. Find out more

@Lottie59 wrote:
I'm having problems with my remote for sky +. I have replaced batteries but it is not working properly. I cannot adjust the volume or turn the tv off. How can I get a new remote?

If it is only affecting volume and TV on/off then that suggests that the remote isn't set up to control your TV correctly.


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
This message was authored by: division1

Re: Remote

Im same my sound comes on but will not adjust up or down?

This message was authored by: Mark39

Re: Remote

Posted by a Superuser, not a Sky employee. Find out more

@division1 wrote:

Im same my sound comes on but will not adjust up or down?


@oj01's response applies equally in your case.

 

 

Reply