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Discussion topic: Remote not working

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Avatar for Customer+23SSG
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This message was authored by: Customer+23SSG

Message posted on ‎15 May 2026 01:40 PM

Remote not working

I have sky + (not q or anything new)

My remote is not communicating with the box.

 

Have checked connections and replaced batteries

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎15 May 2026 01:48 PM

Re: Remote not working

Posted by a Superuser, not a Sky employee. Find out more

@Customer+23SSG first try restarting the box, by switching it off at the plug for at least 4 minutes.

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Avatar for oj01
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This message was authored by: oj01

Message posted on ‎15 May 2026 04:25 PM

Re: Remote not working

Posted by a Superuser, not a Sky employee. Find out more
@Customer+23SSG wrote:

I have sky + (not q or anything new)

My remote is not communicating with the box.

 

Have checked connections and replaced batteries

Replacements available from Amazon or large supermarkets.


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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