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Discussion topic: Remote control and tv update
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This message was authored by: Colt72
Message posted on 20 Sep 2024 01:12 PM
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Remote control and tv update
Hi, my remote control has lost all functions, i have only 2 working buttons volume control swithes tv off and number 1 lowers volume. I have orderd a new remote but nothing has arrived, i also follwed the update on the tv but now cant continue as i cant access settings to complete as remote not working. I am now left with "your connected, press to continue" on my screen and no means of completing the process. Help!!!
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This message was authored by: Annie+UK
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Sep 2024 01:16 PM
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Re: Remote control and tv update
Which Sky System do you have?
1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass & Live (Sky Glass & Live)
4. Sky Stream (Sky Stream)
2. Sky Q (Sky Q Forum)
3. Sky Glass & Live (Sky Glass & Live)
4. Sky Stream (Sky Stream)
This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Sep 2024 01:29 PM
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Re: Remote control and tv update
Sounds like Sky Stream or Glass. Recovery instructions here: https://www.sky.com/help/articles/sky-glass-stream-wont-turn-on
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