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Discussion topic: Remote control and tv update

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This message was authored by: Colt72

Remote control and tv update

Hi, my remote control has lost all functions, i have only 2 working buttons volume control swithes tv off and number 1 lowers volume. I have orderd a new remote but nothing has arrived, i also follwed the update on the tv but now cant continue as i cant access settings to complete as remote not working. I am now left with "your connected, press to continue" on my screen and no means of completing the process. Help!!!
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This message was authored by: Annie+UK

Re: Remote control and tv update

Posted by a Superuser, not a Sky employee. Find out more

Which Sky System do you have?

 

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass & Live (Sky Glass & Live)
4. Sky Stream (Sky Stream)
I am NeurodivergentMy Sky FAQs: Stream Glass Go Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
This message was authored by: Mark39

Re: Remote control and tv update

Posted by a Superuser, not a Sky employee. Find out more

Sounds like Sky Stream or Glass. Recovery instructions here: https://www.sky.com/help/articles/sky-glass-stream-wont-turn-on

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