0

Discussion topic: Red button disappeared

Reply
This message was authored by Kellogs133 This message was authored by: Kellogs133

Red button disappeared

The red button on Sky Sports Channel 412 has gone off Sky+. There is no options to watch your favourite matches

Reply

All Replies

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Red button disappeared

Posted by a Superuser, not a Sky employee. Find out more

Sky Pus owners need to use the Sky Sports app on a mobile device to get access to the red button content as this content is now provided via streaming, something a Sky Plus box cannot access

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Red button disappeared

Posted by a Superuser, not a Sky employee. Find out more

@Kellogs133 

Customers with Sky+ (with the full sports subscription) will receive the new Sky Sports+ Channel (412), but will not have access to the live streams as Sky+ is not compatible with the Sky Sports App.

See the article in the News section at the top of the page

https://helpforum.sky.com/t5/Sky-TV/Introducing-Sky-Sports/ba-p/4706785

Even though the SKY box doesn't support the new Sky Sports app that is showing the alternative games you can use the app on a mobile device such as iphone/ipad or Android mobile or tablet (but unfortunately not on a desktop)


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 100 minutes

New Discussion