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Message posted on 22 Apr 2024 05:25 PM
We have lost access to recordings and the ability to record - can you help?
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Message posted on 22 Apr 2024 06:03 PM - last edited: 22 Apr 2024 06:03 PM
See Q46 in my Sky Plus FAQ
Interactive services should not affect playback/recording or access to the planner
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What's the error message when you try?
Message posted on 22 Apr 2024 05:53 PM
'Interactive services not available. Check Sky card is inserted & Sky box is connected to Broadband'
We've rebooted the box several times - with the card out and in...
We have never had the machine connected to broadband which I guess could be the issue
Message posted on 22 Apr 2024 08:40 PM
Thank you - you could be right - I'll call them tomorrow
regards
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