Discussion topic: Recordings/Service

This message was authored by: Popbang · ‎22 Apr 2024

We have lost access to recordings and the ability to record - can you help?

This message was authored by: Annie+UK · ‎22 Apr 2024

See Q46 in my Sky Plus FAQ

Interactive services should not affect playback/recording or access to the planner

Annie ( Please Note: I am Neurodivergent - ASD )

This message was authored by: Mark39 · ‎22 Apr 2024

What's the error message when you try?

This message was authored by: Popbang · ‎22 Apr 2024

'Interactive services not available. Check Sky card is inserted & Sky box is connected to Broadband'

We've rebooted the box several times - with the card out and in...

We have never had the machine connected to broadband which I guess could be the issue

This message was authored by: Annie+UK · ‎22 Apr 2024

See Q46 in my Sky Plus FAQ

Interactive services should not affect playback/recording or access to the planner

Annie ( Please Note: I am Neurodivergent - ASD )

This message was authored by: Popbang · ‎22 Apr 2024

Thank you - you could be right - I'll call them tomorrow

regards

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