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Discussion topic: Recording not working

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This message was authored by Tiqvah This message was authored by: Tiqvah

Recording not working

My SKY + box and controller seem to be working fine except when I try to record a new program the little red r does not appear and new programs do not record.  Programs which I had previously recorded I  continue to get the series recordings. 

Any ideas as to what the problem is and how to solve it. Thanks Tiqvah

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This message was authored by caesarome This message was authored by: caesarome

Re: Recording not working

Posted by a Superuser, not a Sky employee. Find out more

Try a planner rebuild:


Press Services on your remote

Select Help

Select Sky+ Rebuild


This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something.

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