29 Apr 2024 09:31 PM
Hi, we had to change the sky+ box ...and now on the new box when you go to planner and what you have last recorded is normally at the top of the list however this new sky+ box puts it to the very bottom of the recordings ... is there anyway of changing this back around ... any help would be appreciated thank you
29 Apr 2024 10:06 PM
Posted by a Superuser, not a Sky employee. Find out moreGive a planner rebuild a try:
Press Services on your remote
Select Help
Select Sky+ Rebuild
This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something. Your recordings and downloads are safe when doing this.
29 Apr 2024 11:47 PM
You tried turning the TV upside down? @Amyjc
01 May 2024 06:53 PM
Hi ... thank you for your reply, i have tried your suggestion for planner rebuild and this hasn't worked? It didn't show up as easy as you suggested in services, I had to Google it then had to press 0,1, select really quickly to get up a secret menu .. but as I said this didn't work 🤔 do you have any other suggestions that I could try please?
01 May 2024 06:54 PM
Hi ... thank you for your reply, i have tried your suggestion for planner rebuild and this hasn't worked? It didn't show up as easy as you suggested in services, I had to Google it then had to press 0,1, select really quickly to get up a secret menu .. but as I said this didn't work 🤔 do you have any other suggestions that I could try please?
01 May 2024 07:02 PM
Press 'Services' and then press; 0, 0, 1, and then 'Select'.
01 May 2024 07:07 PM
Yes, that's what I did and it did the planner rebuild so i started it off and when I came back to it an hour or so later the planner was still the same ... the wrong way around ?
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